Frequently Asked Questions

Oyifa is a specialized IT procurement platform built for the GCC region. We connect businesses with verified vendors through a transparent tender submission process, eliminating pressure tactics and endless sales calls.

Clients post their IT requirements as tenders, verified vendors submit proposals, and both parties connect directly through our platform. We ensure all participants are thoroughly vetted for credibility.

Oyifa serves two main groups: Clients (businesses looking for IT solutions) and Vendors (IT service providers and solution companies). Both must go through our verification process.

We understand the unique business culture, requirements, and challenges of the GCC market. Our platform is designed specifically to meet regional needs with local expertise and support.

All users must verify their business credentials including commercial registration and VAT documentation. This ensures authenticity and builds trust between clients and vendors.

Browse all available tenders in your dashboard. Use filters by category, location, budget, and deadline to find opportunities that match your expertise.

Click on any tender to view details, then submit your proposal with technical approach, timeline, and commercial terms. You can attach supporting documents and portfolio samples.

Your subscription plan determines your monthly proposal limit. Starter plans begin with 5 proposals per month, with higher limits available in Professional and Enterprise plans.

Complete your profile fully, maintain updated certifications, respond promptly to client queries, and submit detailed, tailored proposals that address specific requirements.

No. Oyifa is built to eliminate cold calling and pressure tactics. All initial contact must be through tender responses. Direct contact is only allowed after clients express interest.

Oyifa works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.

Currently, Oyifa is a web-based platform optimized for both desktop and mobile browsers. Native mobile apps are planned for future release.

We use industry-standard encryption, secure servers, and regular security audits. All data is stored in compliance with regional regulations and international best practices.

API access is available for Enterprise plans. This allows integration with your existing systems for tender management and proposal tracking.

Our support team is available Sunday through Thursday, 9AM to 6PM GST. We respond to all inquiries within 24 hours during business days.